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Terms & Conditions

TERMS & CONDITIONS

TERMS OF USING THE SITE

PLEASE READ THESE TERMS VERY CAREFULLY.

By continuing to browse and use this website, you are agreeing to comply with the following terms and conditions of use, together with our privacy policy here . If you do not accept or disagree with any part of these terms and conditions or Privacy Policy, please do not use our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. You should therefore review our policy regularly in case of any changes.

ABOUT US

The term ‘The Bee Thrive’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose registered office is [address]. Our company registration number is [company registration number and place of registration]. The term ‘you’ refers to the user, viewer or customer of our website. They define how the Customer interacts with the site and conditions of purchase.

The Bee Thrive provides a platform for, as well as our own good, different Merchants to sell products. Each individual Merchant will be responsible for the distribution and return of your purchased product and will have agreed to our Terms and Conditions. All transactions are made via a third party secure payment gateway.

ABOUT YOU

You may only purchase Products from us if:

▪     you are legally capable of entering into a binding contract with us (for example, in England and Wales you must be at least 18 years old);

▪     you are an authorised user of the credit or debit card used to pay for your order;

▪     you are resident in a country that we deliver to (please see our “Deliveries” page here  for further information).


When you place an order, you should receive an acknowledgement e-mail confirming receipt of your order. We then carry out a standard pre-authorisation check to make sure there is enough money on the card.

We only accept your order once payment has been approved and we have debited the payment card. The contract is then made based on these terms.

You may be able to cancel or change your order within a short period of ordering depending on your chosen delivery method and ours, or the Merchant’s, cancellation policy. This will be set out in the confirmation email.

All orders are subject to availability and confirmation of the order price. If there’s an issue with an order, we will get in touch with you.

Very occasionally, we may need to refuse or cancel an order or close or freeze an account, even if we have previously confirmed your order, (e.g. if we think there is something suspicious going on with an order or an account). If this happens to you and you think we have made a mistake, please get in touch with us and we will be happy to speak to you about it.

COOKIES

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: 

When visiting our websites or using our services we use cookies. Not as tasty as they sound – we’ve split info around this into four key cookie groups for your reference.

  • Functionality Cookies - The cookies required for users to navigate the website and use features such as add to bag and login.
  • Preference Cookies - The cookies used to store your preferences. This includes things like language and country, so we can make your experience way more personal - it’s all about you!
  • Analytics Cookies - The cookies that allow us to analyse how customers use the website and allow us to action this information to improve our experience and offering. We always want to make things better for you.
  • Targeting and Advertising Cookies - The cookies used to deliver adverts that are relevant to you. They’re also used to track ‘click through’ and engagement of our adverts to help us measure our marketing campaigns.

By using the thebeethrive.com Website or services you agree to us placing cookies on your device and accessing the information stored within these cookies when you visit or use our services in the future. Please note that deleting or disabling the use of cookies may affect your experience and limit the functionality you can use. Further information about cookies can be found on the ICO website here.

ACCESSING OUR SITE

Access to the site is permitted on a temporary basis and we reserve the right to withdraw or amend the services we provide through the Site without notice. We will not be liable, if for any reason, the Site is unavailable at any time or for any period. 

From time to time, we may restrict access to any or all of the Services, to users who have registered with us.

You will need to register your details with us to receive your goods. Please see our Privacy Policy here for details on how we look after any personal data and information provided by you. By providing personal data, you are in agreement with our Privacy Policy and any personal data and other information provided by you is processed by us in accordance with our Privacy Policy.

If you choose or are provided with a user identification, password, or any other information that you may be provided with as part of our security procedures, you must treat such information as confidential. Please do not disclose it to any third party. We reserve the right to disable any user at any time, if we are of the opinion that you have failed to comply with any of these provisions.

 It is your responsibility to ensure that all information you upload to the Site, is correct and accurate. Ensure that you check all information before making a purchase.

INTELLECTUAL PROPERTY RIGHTS

We own, or are the licensee to, all right, title and interest in and to the Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. Therefore you must not use any of part of the materials on the site for commercial purposes without our permission. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble or otherwise attempt to derive source code from the Site. If you choose to breach these terms, your access to the Site will stop and you must return or destroy any copies of materials you have made.

You must not extract or otherwise use any of the content on the Site and/or Service for commercial purposes without obtaining a license to do so from us or our licensors.

We respect the intellectual property rights of others and we ask our Merchants to do the same. If you are aware that any of your intellectual property rights have been infringed on the Site, please email info@thebeethrive.com to report the issue.

DESCRIPTION OF OUR SERVICE 

Please note that when you decide to purchase goods and/or services the resulting legal contract is between either you and The Bee Thrive, or you and the Merchant, and such contract shall compromise of these Terms & Conditions, the email confirmation of your order and the applicable details on the product page. You should carefully review these as you agree to be bound by all such provisions. If there is any conflict or inconsistency between these Terms & Conditions and the email confirmation of your order or the applicable details on the product page, these Terms & Conditions shall prevail.

Our Merchants hold responsibility for the level of satisfactory quality of goods you purchase from the Site. Your full statutory rights are upheld by using this Site. If you purchase from an own brand collection, The Bee Thrive will hold responsibility for the level of satisfactory quality of goods. We do not review or control, and are not responsible in any way for, listings provided by our Merchants and at no time do we possess any items offered for sale by our Merchants through the Site. We cannot give any undertaking, that goods and/or services you purchase from other Merchants through the Site will be of satisfactory quality, and this and any other such warranties (whether express or implied) are disclaimed by us absolutely to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the Merchant. Where you order goods and/or services through the Site we may disclose your customer information related to that transaction to the relevant Merchant.

On the purchase of goods the Terms & Conditions, the email confirmation of your order and the applicable details on the product page act as legal documents/contracts between you and The Bee Thrive.

In cases where you order goods, we may disclose your customer name and address related to the transaction to the respective Merchant. But you are asked to contact The Bee Thrive with your queries and we will speak to the respective Merchant on your behalf.

If you are unhappy with goods or services received please contact www.thebeethrive.com directly on info@thebeethrive.com

Please do not speak directly to the Merchants operating within our marketplace. Should you enter into such discussions regarding your purchase outside of The Bee Thrive Customer Services it will be deemed breach of contract and our contractual obligations may be null and void.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

(a)To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.

(b) The Site is provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.

(c) Nothing in these Terms and Conditions shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

 

HOW CONTRACTS ARE FORMED

Each order you place shall be deemed to be an offer by you to purchase the goods and/or services specified within it subject to the Terms and Conditions and the applicable details on the product page.

No order shall be deemed to be accepted by the Merchant until we (acting as the commercial agent of the Merchant) issue an email acknowledgement of order. The contract between you and a Merchant will relate only to those goods and/or services notified in the email acknowledgement of order.

 

PAYMENT METHODS

Purchases for goods and/or services you make with The Bee Thrive and/or Merchants may only be paid for using the payment methods we make available through our payment facility.

In accepting or otherwise processing your payments related to the purchase of items from Merchants, we act in the capacity as commercial agent of the Merchant. In respect of all payment methods, the Merchant acknowledges and agrees that the valid payment by you to us for the purchase of item(s) between you and the Merchant will satisfy your obligation to pay the Merchant for the relevant item(s) and consequently, any debt obligations owed by you to the Merchant for the purchase of such items shall be extinguished at that time. You acknowledge that these Terms and Conditions, and/or any transaction made by you via The Bee Thrive, do not create or imply any partnership, joint venture or trust relationship between us, you and/or the Merchant. The Merchant further agrees that it will not seek recourse against you for payment of items if you have validly paid us. You accept that some banks may charge you an additional fee for certain transactions (eg. international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination and method you choose to have the item delivered. For delivery destinations within the EU prices include VAT or other sales taxes where applicable.

If you order goods from our Site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

 

REFUSAL OF TRANSACTION

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun.

 

DELIVERY

Your shopping basket on the Site displays the goods you have chosen, the Merchant who shall provide them and details of postage and packing. The delivery costs for each Merchant vary according to the delivery methods they offer and can be found on the website and within your order confirmation. You can log into your account at any time and manage the data we hold on you. Please see our various options for delivery including UK and international delivery published on the homepage of this Site. Customers will incur a charge for delivery and returns. Any delivery times quoted are in working days and are not guaranteed.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

▪   Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

▪   This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

▪   All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

▪   Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

▪   From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

▪   Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

RETURNS

If you wish to discuss or organise a return, replacement or refund of unworn and undamaged items with all tags, full details of our Returns & Refunds Policy can be found here . Unfortunately some items are non-refundable, please see our Returns & Refunds Policy for more information.

 

LINKS 

We are happy for you to link to our home page on the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to revoke the right to link at any time if we deem that your linking to our site is illegal, that it may damage our reputation or take advantage of it. We will also withdraw linking if we feel that you are promoting an endorsement on our part that does not exist and will take any action we deem appropriate.

We often link to other websites. If you use these links, you leave the Site. We have not reviewed these third party sites and therefore have no control over such sites. We do not endorse any material found there. We do not accept any responsibility for loss or damage that arises from your use of these sites and you will access these sites entirely at your own risk.


VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. Unauthorised access to our site is strictly prohibited. Unauthorised access to the server in which the Site is stored, any server, computer or database that is connected to our Site is strictly prohibited. Attacking our site via a denial-of-service attack or a distributed denial-of-service attack is strictly prohibited.

It is a criminal offense to breach any of these prohibitions under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.  Breaching these prohibitions will result in you ceasing use of the Site.

We will not be liable to you for any loss or damage caused by technologically harmful material (such as viruses or a distribution denial of service attack) that may affect your computer, computer equipment, programmes, or any other material as a result of downloading material from our Site, or any of the sites we link to or link to us.

If we fail at any time to insist that you carry out any of your obligations under these Terms and Conditions, or if we fail to exercise any of the rights or resolutions to which we are entitled to under them, this will not constitute as a waiver of such rights and shall not relieve your responsibility to comply with your obligations outlined in these Terms and Conditions. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms and Conditions would take effect unless expressly communicated in writing to you.

ENTIRE AGREEMENT 

These Terms and Conditions and all documents expressly referred to in them constitute the entire agreement between us and overrides all previous drafts, agreements and written or oral understandings between you and us relating to its subject matter. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Terms and Conditions and any documents expressly referred to in them.

 

FORCE MAJEURE 

Where we or a Merchant are prevented from or delayed in carrying out obligations under these Terms and Conditions due to circumstances beyond our or the Merchant’s reasonable control, and in turn may result in our or the Merchant’s delay in obtaining or providing supplies or materials, or delays effecting carriers of these supplies including, but not limited to: acts of God governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes

Obligations will be postponed for the period of time that the circumstances continue.

 

LAW 

English Law will govern contracts for the purchase of products through our Site. Any disputes arising from, or related to, these contracts shall be subject to jurisdiction of the courts of England.

 

FEEDBACK

If you wish to make a general comment about the Site you are able to by emailing info@thebeethrive.com

 

GIVEAWAYS AND COMPETITIONS 

When entering giveaways and competitions promoted on our Site, you are agreeing to give your details to us. We follow GDPR regulations. Your data will not be shared to a third party unless this is to carry out contractual obligations to fulfil your purchase.

Terms & Conditions for any giveaways and competitions will be outlined as and when they become active.

 

AVAILABILITY OF GOODS

We endeavour to ensure we keep stock lists up to date, however, if you purchase an item found to be out of stock refunds will be made for this product.

 

CONTACTING US

You can email The Bee Thrive at info@thebeethrive.com

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