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Privacy Policy

Privacy Policy

At *The Bee Thrive* it is a priority that we maintain the security of your data. We are committed to protecting your personal data and privacy rights, providing transparency on your data we collect and how we use and store it. It applies to data collected when you use our websites, our iOS and android mobile and tablet applications, our pages on third party social media platforms such as, but not limited to, Instagram, Facebook and Twitter, email, phone, or any other websites or apps we own or run from time to time. We ask that you read this privacy notice carefully.

Our website is not intended for children and we do not knowingly collect data relating to children. If you are under 16, we require that you inform a parent or guardian and gain their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with The Bee Thrive. By using our services we will assume parental or guardian permission has been obtained.

WHO WE ARE

The Bee Thrive is a British online ethical and fashion and cosmetic retailer who design, source, market and sell clothing, shoes, accessories and beauty products, registered in England and Wales (collectively referred to as “The Bee Thrive”, "we" or "us" in this policy). Where we use the term “you” we are referring to visitors to our website www.thebeethrive.com or clients using The Bee Thrive services.

THE PERSONAL INFORMATION WE COLLECT

We will only collect and use your personal data to:

  • fulfil your order(s)
  • improve your shopping experience
  • help us to make our marketing more relevant to you and keep you up to date with the latest offers and trends
  • improve our services
  • meet our legal responsibilities

Personal data only includes information relating to persons who can be identified or who are identifiable directly from the information in question; or who can be indirectly identified from that information in combination with other information.

Details of our Data Protection Officer responsible for overseeing questions in relation to this privacy notice, and our details are set out in the “How to Contact Us” section at the end of this notice.

The Bee Thrive may collect the following information about you:

  • your name, date of birth and gender;
  • your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
  • purchases and orders made by you;
  • transactional data such as order number, subtotal, discounts, shipping, product number,single item price, tax;
  • your online browsing history on our website;
  • your password;
  • when you make a purchase or place an order with us, your payment card details;
  • your communication and marketing preferences;
  • location;
  • your correspondence and communications with The Bee Thrive; and
  • other publicly available personal data, including any which you have shared via a public platform (such as a Twitter or Facebook).

This list is not exhaustive, and, in specific instances, we may need to collect additional data.

When you browse our website, use The Bee Thrive platform or interact with an email that we send to you, we may collect information about your web browsing and use of the site or platform. This may include details of your operating system, location, IP address, browser ID, browsing activity, and other information about how you interacted with The Bee Thrive. We may collect this information through the use of cookies or other tracking technologies to analyse behaviour, track movements around the website, provide targeted advertisements.

We may receive personal data about you from various third parties, including:

  • Technical Data from third parties, including analytics providers such as Google. Please see further information in the section entitled ‘Marketing preferences, adverts and cookies’.
  • Technical Data from affiliate networks through whom you have accessed our website;
  • Identity and Contact Data from social media platforms when you log in to our website using such social media platforms;
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

We may partner with third parties to display advertising on our website or to manage and supply our advertising on other sites. Please refer to our Cookie Policy for more information.

The Bee Thrive includes social media features hosted by a third party (such as Instagram, Facebook, Twitter), which may collect information about your IP address and which page you are visiting. Your interactions with these platforms are governed by the privacy policies of the companies that provide them. Anything you submit to The Bee Thrive via a social media platform is done so at your own risk without any expectation of privacy.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. We accept no responsibility or liability for such other websites. You should exercise caution when entering personal information online and look at the privacy statement applicable to the website.

HOW WE USE YOUR DATA

The Bee Thrive will only collect your personal data where we have a legal basis to do so.

We will only collect personal data from you when:

  • we have your consent to do so
  • we need your personal data to perform a contract with you
  • the processing is in our legitimate interests and not overridden by your rights
  • we have a legal obligation to collect or disclose personal data from you.

Your personal data is used by *The Bee Thrive* to:

  • To confirm your identity, create an account and register you as a new customer (either directly or via social media).
  • To process, bill you and deliver your order. (Note that we use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments).
  • To manage our relationship with you , to s end you notifications, information and promotional content (you can amend your marketing preferences at any time).
  • To supply, administer, protect improve and support our business and the service we provide which includes providing information to our professional advisors.
  • To deliver relevant website content, online advertisements and information for you and measure the effectiveness of the advertising provided.
  • To protect and investigate against fraudulent, unauthorized or illegal activity.
  • To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences; and for market research, statistical and survey purposes.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason. If we wish to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process personal data without your consent, in compliance with the above rules, where this is required or permitted by law.

We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations.

For details about how we engage third parties when we process your order please see our terms & conditions.

HOW WE SHARE YOUR DATA

We may disclose and share your personal data with the parties set out below:

  • where you have consented for us to do so. For example, if you have consented to receive marketing materials from third parties, or in respect of third parties’ (including co-branded or jointly promoted) products and services, we may pass your data on to the relevant third parties for the purpose of sending you such marketing communications.
  • to third party service providers that we engage to provide IT systems and software, and to host our website.
  • third party payment processing services (including *which payment platform(s) are you using? ) to process your payment to us. We do not store your payment information. Your payment details are provided to the payment processing service you have selected, who are compliant with necessary regulations.
  • third party service providers that we engage to deliver goods you have ordered.
  • third party service providers that we engage to send emails and postal mail on our behalf.
  • analytics and search engine providers that assist us in the improvement and optimisation of our website.
  • affiliate networks through whom you have accessed our website.
  • to protect our customers and website from fraud and theft, we may share personal data that is required to make identity checks and personal data that we obtain from making identity checks (including data relating to your age, name and location), together with account information, with organisations (including law enforcement agencies), involved in fraud prevention and detection and credit risk reduction. Please note that these third parties may retain a record of the information that we provide to them for this purpose.
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation
  • to our professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

KEEPING YOUR PERSONAL INFORMATION SECURE

We have appropriate safeguards and security measures in place to protect your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal information to those who have a genuine business need to know it. We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law and will do so only in an authorised manner and are subject to a duty of confidentiality. The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. In the unfortunate event of a security data breach we have procedures in place. We will notify you and any applicable regulator when we are legally required to do so.

HOW LONG WE KEEP YOUR PERSONAL DATA FOR

Provide specific information on the length of time you will keep the information for in relation to each processing purpose. The GDPR requires you to retain data for no longer than reasonably necessary. Include details of your data or records retention schedules, or link to additional resources where these are published. If you cannot state a specific period, you need to set out the criteria you will apply to determine how long to keep the data for (eg local laws, contractual obligations, etc) You should also outline how you securely dispose of data after you no longer need it.
If you link to external sites and resources from your website, be specific on whether this constitutes endorsement, and if you take any responsibility for the content (or information contained within) any linked website.

MARKETING PREFERENCES, ADVERTS AND COOKIES

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are; When someone visits **www.thebeethrive.co.uk** we use Google Analytics as a third party service to collect standard internet log information and visitor behaviour patterns. This allows us to analyse statistics such as the number of visitors to various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

YOUR RIGHTS

You have a number of important rights under the General Data Protection Regulation.

This includes the right to:

  • be informed how we use your use personal information
  • to access your personal information
  • to rectification of any inaccurate or incomplete information which we hold
  • to erasure of personal information
  • to restrict processing of your personal information
  • to data portability and the transfer of your personal data
  • to object to processing of personal information and request human intervention for automated decision making

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO)

If you wish to exercise any of these rights, please contact us by the method outlined below (HOW TO CONTACT US). Please provide us with enough information to identify you, include proof of your identity and address, and the information to which your request relates, including any account or reference numbers, if you have them.

HOW TO COMPLAIN

If you have any concerns regarding the manner in which we process your data, please email us directly at info@thebeethrive.com

We hope that we can resolve any query however the General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, which in the UK is the Information Commissioner (ICO), who may be contacted at https://ico.org.uk/concerns/ or telephone at 0303 123 1113.

HOW TO CONTACT US?

If you have any questions about this privacy notice or the information we hold about you Please send any queries, comments or requests to our Data Protection Officer who can be contacted at info@thebeethrive.com , write to address , United Kingdom or call 07711 271 135.

We welcome feedback and are happy to answer any questions you may have about your data.

CHANGES TO THIS PRIVACY POLICY

From time to time we may change this privacy notice. If there are any significant changes we will post updates on our website, applications or let you know by email.

This privacy notice was last updated on 23 February 2019.

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